The Rattery

Managing The Rattery

  1. Open Owner management and sign in with your owner account.
  2. Under Sizes & stock, choose a suggested size with its gram range. Enter your price and available quantity, check Offer this size, then Save size.
  3. Under Pickup availability, select your open days and hours. Block any dates you need off. Choose your slot length and capacity.
  4. Add payment handles and pickup instructions. Turn on Accept pickup requests, then Save pickup & payment settings.
  5. Check Pickup requests regularly. Confirm stock, time, and total, then approve. Approval reserves stock and reveals payment instructions on the customer’s saved request link.
  6. Check your actual payment app or bank account before selecting Confirm payment received. Select Mark picked up after handoff.

No automatic text or email notifications are sent. Customers should keep their private request link and check it for approval. Contact them directly when needed.

Payment refunded / resolved only updates the record—it does not send a refund. Handle refunds in the original payment app.

Open owner management